Premium Ladder Ball 

I am just trying anything to get replacement parts including via this review. Can someone email me regarding replacement parts for the premium ladder ball product.

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I purchased this at Target. After only 3 weekends of usage, ALL the ropes between the balls broke and/or unraveled. Some were broken in dangerous conditions as they came apart when wrapping around the bars. I contacted customer service, let's see if they stand behind the product. BTW, the ladder seems to be a very good quality. Yet this has had limited usage.

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Not happy - purchased this product a month ago. Played it this morning and wrapped one of the balls around the bottom rung - the entire piece cracked. Unacceptable for a product that is so expensive to break a month into use. There's nowhere to purchase the rungs online, so I'm now out $60. ***Response from Kelsyus: We are sorry that you experienced this issue with the Ladder Ball game you purchased. Our customer service team has sent you a follow-up email and replacement rungs will be sent to you this week. If we can be of any further assistance please call us at 1-800-889-7946. Thank you!***

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Upper rail broke the first time it was used. Called customer service for replacement rail and they are out of stock on any parts or the entire game until May 2016, over 8 months away. Suggested I call back at that time or return it to its original place of purchase with receipt. This premium version of ladderball was a relatively expensive game-gift from friends and the receipt is long gone. Would not recommend it or any other Kelsyus product if this is how they provide support.

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Not worth the $60 I paid for! We only had it for 3 days and the bottom rung broke! We kept it inside when not in use and it didn't tip over like the plastic ones can, but it is not holding up to the knocking of the golf balls like it should. ***Response from Kelsyus: We are sorry that you had this experience with one of our products. Our customer service team received your email and is sending a replacement game. If we can be of any further service, please call us at 1-800-889-7946. Thank you!***

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